Why is Bill Gates getting away with this?

Check this quote from an article about new systems for detecting virus outbreaks and preventing them from spreading:

Security experts warn that an unprotected computer straight out of the box and connected to the Internet will catch multiple virus infections in its first 20 minutes online.

Isn't that wonderful? Why are we paying billions for software and hardware that make this possible? Microsoft's management tools are inscrutable to someone like me who doesn't know the guts of the OS, but why should it be so difficult to, say, list what messages your computer is sending out, so that you can spot unusual activity that you didn't authorize? Even the best tools around are like reading Greek when they pop up and ask you if xyz.exe should be allowed to access the internet. How do you know unless you know what that process is and why it needs to connect to the web? Then there are all those little components of Windows that are usually legitimate but might be used by some virus, trojan horse, etc. Why is it so difficult to tell whether your computer has become a zombie participating in a DOS attack?

Software companies have a hugely condescending attitude toward their customers and insist on giving everything cryptic names and providing murky error messages that only a tiny number of people can understand, along with help that explains nothing. I'm sure the network administrators in the world really love all those "contact your administrator" messages users get.